Reset polycom 650 back to default

April 11th, 2011

1- Write down the MAC address of the phone you want to reset. You can find it on the back of the phone. If the label on the back of the phone with the MAC id is removed, you can find it by pressing Menu, Status, Network, Ethernet.

2- Power down the phone.

3- Power up the phone.

4- You have about 15 seconds to complete this step:

a. For SoundPoint IP 320, 321, 330. 331, 335, 430, and 450 press and hold the 1, 3, 5, and 7 on the dial pad at the same time.

b. For SoundPoint IP 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, * on the dial pad at the same time.

5- After holding down the numbers for few second, you will be promoted to enter the admin password, enter the MAC id of the phone. No colons and the alpha characters must be entered as lower case letters.

6- The phone will reset itself and it will reboot again and the auto configuration process will ensue.

Entry Filed under: Asterisk

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